Field Service Engineer

Field Service Engineer - Join a Great Team & Progress Your Career

£45,000 + Healthcare + Pension + 25 Days Holiday

Bristol, Hybrid Role (Commutable from: Bath, Weston-super-Mare, Chippenham, Stroud)

Are you a hands-on engineer seeking a role with diverse, client-facing challenges? Join us to enhance your technical skills and enjoy a supportive work environment with opportunities for career progression.

This dynamic company, renowned for its innovative digital solutions and software development expertise, offers a collaborative and friendly culture where employees are recognised for their contributions. The company specialises in cutting-edge projects across IoT, cloud, and AI platforms, providing an exciting environment for professional growth.

As a Field Service Engineer, you will play a crucial role in ensuring client satisfaction by installing, servicing, and maintaining cutting-edge equipment. This position offers the chance to develop your skills through comprehensive training and hands-on experience in a supportive team.

The Role

• Install, service, and maintain equipment at customer sites, ensuring systems are set up and operating correctly.
• Diagnose and troubleshoot faults, carrying out on-the-spot repairs where possible.
• Conduct planned preventative maintenance (PPM) to minimise downtime and extend equipment life.
• Provide technical support and training to clients, explaining issues and solutions in clear, non-technical terms.
• Complete job reports and documentation, logging parts used, work carried out, and next steps in service software.

The Person

• Degree in mechanical or electrical engineering with field service experience preferred.
• Excellent communication skills, able to liaise effectively with clients and colleagues.
• Practical, hands-on approach with strong problem-solving abilities.
• Flexible with working hours and occasional travel requirements; a clean driving licence is essential.
• Motivated by personal growth, career progression, and the opportunity to work on diverse projects.